FAQ

What is “Welcome”?

Welcome is a service that provides the warmest, most informative, and personalized welcome to Athens. The service is offered by vetted professional drivers who speak excellent English and are trained to give all the insights and information the travelers might need during their stay. Through Welcome you can also receive a local SIM card, as well as other products that you might need during your trip. Welcome works closely with bnb owners as we consider bnb platforms as a natural extension for our service.

What happens after I complete the booking?

After the booking is completed, you will receive an automated confirmation of the booking, and within a few hours you will receive a comprehensive email introducing you to your driver, with all their contact information. Also, you will receive a reminder confirmation the day before you arrive. Our drivers know exactly where to find you and what to do in the event of a delayed or cancelled flight, so rest assured that everything will go according to plan.

What are my other transport options?

You can always get a metro or the bus to get where you are going. Taxis outside the airport have the same price as we do and you risk of getting scammed or bumping on a rude driver who doesn’t speak English. By booking your Welcome you are prepaying, you have a person waiting for you outside the exit gate, and you are receiving a value for money service.

Why should I trust you?

Welcome is part of the dopios network that offers personalized travel experiences in more than 80 countries worldwide and has been featured in numerous articles and travel sites. Welcome operates in Athens and Istanbul since the summer of 2014, having welcomed more than 850 happy customers who say that they wouldn’t like to use any other alternative to be acquainted with a new location.

See All the benefits of Welcome